SWAN SOFTWARE PRIVACY POLICY
This Policy explains what information we collect, how we use that information, and how it is disclosed.
General Data Protection Regulation (GDPR)
We are a Data Controller of your information.
Swan Software Ltd's legal basis for collecting and using the personal information described in this Privacy Policy depends on the Personal Information we collect and the specific context in which we collect the information.
WHAT PERSONAL INFORMATION DOES SWAN SOFTWARE COLLECT?
For purposes of this Privacy Policy and the Site, the term “Personal Information” means information about an identifiable individual such as name, contact information or e-mail address. We may collect Personal Information about you for the following purposes:
to enable you to access and use our website, associated applications and associated social media platforms;
to respond to your inquiries;
to provide you with general (non personal) information;
to deliver services and products to you;
to provide you with updates about our services and products;
for internal record keeping and administrative purposes; and
to meet legal and regulatory requirements.
HOW IS THIS PERSONAL INFORMATION USED?
We will use your Personal Information only for the purposes for which it was collected, as outlined above, and as required or permitted by applicable law.
We may also use aggregate data that does not identify an individual for the purposes of research, prospecting new business, artificial intelligence, promotion and advertisement in accordance with applicable law.
Swan Software Ltd will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.
Please note you may unsubscribe from communications with Swan Software at any time.
If you are a resident of the European Economic Area (EEA), you have certain data protection rights. If you wish to be informed what Personal Information we hold about you and if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or to delete the information we have on you.
The right of rectification.
The right to object.
The right of restriction.
The right to data portability
The right to withdraw consent
LOGGING AND COOKIES
We may collect and use information about how users interact with the Site, including Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the Site. This information is used for, among other things, to improve the content of the Site, and to create a better experience for the users of this Site.
Our website uses cookies. Cookies are identifiers that can be sent from a web site via your browser to be placed on your computer’s hard drive. Thereafter, when you visit a web site, a message is sent back to the web server by the browser accessing the web site. You may elect not to accept cookies by changing the designated settings on your web browser or by browsing anonymously. The information collected from the use of cookies is used and analysed to improve the functioning of the Site, our services, and to deploy targeted advertising. We use the information we collect through the use of cookies for our research and business purposes, including operation of the Site and marketing.
SHARING OF PERSONAL INFORMATION
The Personal Information you provide to us through the Site will not be disclosed to any third party without your consent except as set forth under this Privacy Policy or as required or permitted under applicable law.
THIRD-PARTY SERVICE PROVIDERS
We have relationships with agents and third-party service providers that help us provide services to you including, but not limited to, designing, maintaining and improving the Site and our systems and computer security.
We also use third parties to analyze certain aggregate data collected on the Site for research purposes. We will not disclose your Personal Information to anyone other than to our employees and those of our affiliates and our respective agents and those third parties that require such information in order to help us provide services to our clients and administer our business. To the extent that we allow a third-party service provider to access your Personal Information for the purposes outlined herein, they will only be permitted to collect it or use it for purposes consistent with this Privacy Policy and applicable law.
DATA TRANSFERS
Personal Information may be stored and processed in any country where we have operations or where we engage service providers. We may transfer Personal Information that we maintain about you to recipients in countries other than the country in which the Personal Information was originally collected. Those countries may have data protection rules that are different from those in the country where the data was collected. However, we will take measures to ensure that any such transfers comply with applicable data protection laws and that your Personal Information remains protected to the standards described in this Privacy Policy. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal Information.
ADDITIONAL DISCLOSURES FOR GENERAL DATA PROTECTION REGULATON (GDPR) COMPLIANCE
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
we have a contractual and legal obligation
we have a vital interest
we need it to perform related tasks
YOUR DATA PROTECTION RIGHTS
Under data protection law, you have rights including:
right of access - You have the right to ask us for copies of your personal information.
right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
right to erasure - you have the right to ask us to erase your personal information in certain circumstances.
right to restriction of processing - You have the right to object to the processing of your personal information in certain circumstances.
right to date portability - You have the right toast that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charges for exercising your rights.
RETENTION
We have record retention processes designed to retain personal information for no longer than necessary for the purposes set out herein or as otherwise required to meet legal or business requirements.
OUR SECURITY MEASURES
We are committed to protecting the security of your Personal Information. We have put in place commercially reasonable physical, electronic, and managerial procedures to safeguard and help prevent unauthorized access to your Personal Information. We apply security safeguards appropriate to the sensitivity of the Personal Information, such as retaining information in secure facilities and making Personal Information accessible only to authorized individuals on a need-to-know basis. We have clearly defined internal policies and practices.
Although we will make commercially reasonable efforts to protect Personal Information from loss, misuse, or alteration by third parties, you should be aware that there is always some risk that an unauthorized third party could find a way to thwart our security systems. This risk is heightened if you are using unsecured/public Wi-Fi.
Online Privacy Policy Only
Our Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in Swan Software. This policy is not applicable to any information collected offline or via channels other than this website.
UPDATES TO THIS PRIVACY POLICY
In order to ensure that this Privacy Policy is kept up to date to reflect changes in business processes, current practices, ,legislative or regulatory changes, we may change this Privacy Policy from time to time. If you access or choose to continue to use the Site after the effective date of the change, you are deemed to have automatically accepted the change.
QUESTIONS ABOUT THIS PRIVACY POLICY
If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.
Swan Software Ltd
128 City Road, London, United Kingdom, EC1V 2NX
support@swansoftware.uk
Consent
By using our website, you hereby consent to our Privacy Policy and agree to its terms.